Veterans Agent


The Veterans' Services Department assists veterans with benefits and services they have so valiantly earned by serving our great country.  Since 1861, from its first commitments to Civil War veterans, their spouses, and their dependents; the Commonwealth of Massachusetts has demonstrated solid concern and compassion for those men and women who have displayed sacrifice, valor, and duty when their state and nation called upon them.  

The Massachusetts department of Veterans' Services supports a network of services and benefits to ensure that no veteran in Massachusetts or their dependents will go hungry, be homeless, or be medically deprived.

The Veterans' Services Department provides a wide range of benefits and services to our veterans and their eligible dependents. In the veterans' time of need, this Department can provide benefits to help with ordinary living expenses until other sources of income can be acquired (M.G.L. Chapter 115). The Veterans' Services Department provides services related to processing VA claims, including VA pensions; compensation; counseling related to employment and obtaining copies of discharges.

For more information, please contact the Veterans' Services Department in person at 70 Allen Street, Room 204, Pittsfield, MA 01201, by telephone at (413) 499-9433, or by email.

Staff Contacts

Name Title Phone
John Herrera Veterans' Services Officer/Director 413-499-9433
Lisa Torrey Investigator/Assistant 413-499-9433